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Terms of Service

Effective: May 12, 2026

These Terms of Service ("Terms") govern your use of FenSight software and the fennok.com website, operated by FENNOK, LLC ("we", "us", "our"). By downloading, installing, or using FenSight, you agree to these Terms.

1. License Tiers

Free

Every install includes a 7-day full-access trial. After the trial, the core canvas (drag & drop, tags, save/load boards, basic layouts, export) remains available at no cost with no time limit. Free tier use is strictly reserved for individual, non-commercial use only. Businesses, corporations, organizations, and any commercial entities must purchase a Pro or Studio Pack license for each user.

Pro — $24/yr or $49 lifetime

Unlocks all pro features: AI semantic search, Chat dock automation, Duplicate Finder, Watched Folders, multi-item Path ID routing, and all cluster-based layouts. Choose annual ($24/yr, drops to Free on lapse) or lifetime ($49, never expires). Permits commercial use.

Studio Pack — $119 one-time (3 seats)

Provides three lifetime Pro licenses under a single activation key. Each seat activates independently and is machine-bound. An academic discount is available at checkout for qualifying educational institutions. Permits commercial use on licensed seats.

2. License Grant

Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable license to install and use FenSight on the licensed Windows machine and account. You may:

  • Reinstall and re-activate FenSight on the same licensed machine and Windows account.
  • Use FenSight offline once activated.
  • Install free updates without additional fees.

License keys are machine-bound and tied to a Windows account. Transferring a license to a new machine requires contacting support.

3. Restrictions

You may not:

  • Use the Free tier for commercial work, business purposes, or organizational use. Businesses, corporations, organizations, and commercial entities of any kind must purchase a paid Pro or Studio Pack license for each individual user.
  • Share, sell, sublicense, or redistribute license keys.
  • Exceed the number of seats purchased (Studio Pack is limited to 3 activations).
  • Provide FenSight as a hosted or SaaS service to third parties.
  • Reverse engineer, decompile, or disassemble the software beyond what applicable law expressly permits.
  • Remove or alter any copyright, trademark, or proprietary notices.

4. Annual Plan & Lapse

The Pro annual plan ($24/yr) renews on a yearly basis. If you cancel or your payment fails, your license lapses to the Free tier at the end of the billing period. Your board files and data are always yours and remain accessible under the Free tier; pro features are disabled until renewed.

5. Refund Policy

We offer a 14-day money-back guarantee on all paid licenses. If FenSight does not meet your needs for any reason, contact us within 14 days of purchase at info@fennok.com for a full refund — no questions asked. Refunds requested after 14 days are evaluated on a case-by-case basis. Full refund policy →

6. Intellectual Property

FenSight and all related software, branding, and website content are the property of FENNOK, LLC and are protected by copyright, trademark, and other intellectual property laws. These Terms do not transfer any ownership rights to you.

7. Disclaimer of Warranties

FenSight is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software will be error-free or uninterrupted.

8. Limitation of Liability

To the maximum extent permitted by law, FENNOK, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of FenSight, even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount you paid for your license in the 12 months preceding the claim.

9. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the applicable courts, and you consent to personal jurisdiction in that venue.

10. Changes to These Terms

We may update these Terms from time to time. The effective date at the top of the page reflects the most recent revision. Continued use of FenSight after changes constitutes acceptance of the updated Terms. We will make reasonable efforts to notify users of material changes.

Questions?

Contact us at info@fennok.com or through the contact page.

FENNOK, LLC